Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Biddeford come from postal codes 04005.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 273,289 ratings
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Problems in the last 24 hours in Biddeford, Maine
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Biddeford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 03: Problems at Spectrum
Spectrum is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (13%)
TV (9%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Biddeford, York County, Maine
The most recent Spectrum outage reports came from the following cities:Saco, Portland, Biddeford, Kennebunk, Wells, Buxton, South Portland, Scarborough, Hollis Center, Kennebunkport and Ocean Park.
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City | Problem Type | Report Time |
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Internet | ||
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TV | ||
TV | ||
TV | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Biddeford, Maine
Latest outage, problems and issue reports in Biddeford and nearby locations:
Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum is there an outage in Portland Maine right now? Power back and have rebooted both cable and internet and nothing’s working!!
Chris Costa (@ChrisCostaTV) reported fromPortland, Maine
Anyone else having @Ask_Spectrum issues? My app on my smart TV won’t load, and when I try to open the @GetSpectrum app, I get the spinning wheel of death and that doesn’t load either.
chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum 20 to 30% less equates to a MUCH larger savings than a $60 installation charge. Do you seriously expect me to believe that? Your customers are not stupid, don't treat them as such.
kathleen parr (@kathleenhussein) reported fromPortland, Maine
It’s the first Monday of April and @Ask_Spectrum picked a fine time to blow the cable in Maine. And internet. “Service expected to be restored by 10 pm.” Tip-off is at 9:20, bozos.
ThePowerInFood (@ThePowerInFood1) reported fromKennebunk Landing, Maine
@GetSpectrum Thank you Kayla for outstanding customer service on the phone setting up my equipment.
Brad Adams (@BradAdamsTMC) reported fromSaco, Maine
@GetSpectrum on the phone now going on 2 hours simply trying to upgrade our internet service. My wife was on phone for 2 hours on Thursday and thought she had taken it. Worst service I’ve experienced in a long time.
Jeffrey (@jeffreyremick) reported fromPortland, Maine
Spectrum outage in Portland ME? @Ask_Spectrum
Paul M Jacobs (@PaulMJacobs) reported fromSouth Portland Gardens, Maine
@Ask_Spectrum is there an outage in zip code 03845? Trying to help my 92 yo mom. Your web site is awful.
Josh Bernoff (@jbernoff) reported fromSouth Portland Gardens, Maine
So I'm signing up for new service at the @GetSpectrum store, where hope goes to die.
Dan Koeppel (@soulbarn) reported fromPortland, Maine
I’ll never buy a #cordcutter TV service if I have to call customer service in order to cancel. That means you, @GetSpectrum @Ask_Spectrum.
chris carleton (@chriscarleton) reported fromPortland, Maine
@Ask_Spectrum That is a terrible policy and I don't buy what you're selling. I just paid for installation costs for another location and it was $60. Care to explain why you are consistently putting out offers that are 20-30% less than what existing customers pay?
Danielle St.Pierre (@DaniStPierre) reported fromPortland, Maine
@Ask_Spectrum Again since 11am I have had intermittent service in Portland, Me. I've already called and have an appointment on Saturday. But that doesn't help me for todayI am beyond frustrated! My download speeds have been great to slow, my upload has been incredibly slow to 0.
Brad Adams (@BradAdamsTMC) reported fromOld Orchard Beach, Maine
@Ask_Spectrum I did call in. We were on the phone for 2 hours on Thursday and 4 hours today. Are you telling me this is the best Spectrum can do and all customers should expect to be passsed around to multiple departments and spend 4 hours on the phone to get simple issues solved?
chris carleton (@chriscarleton) reported fromPortland, Maine
@DavidMPaye @Ask_Spectrum Yeah I don't get why they do it like that. The official word is there is an interruption in service with no restoration estimate. Great.
TheJTizzle (@TheJTizzle) reported fromSouth Portland Gardens, Maine
@GetSpectrum Wokeup and my internet is down. Have spent over an hour waiting to talk with a human and i just got disconnected from your support service. What do I need to do to just talk to a ******* human to get your **** up fixed?
Dan Koeppel (@soulbarn) reported fromPortland, Maine
I am canceling all my subscriptions to any subscription that requires me to call to cancel that subscription. @BostonGlobe @SIRIUSXM @Ask_Spectrum (SpectrumTV.)
Brent Danley 🛩🧬🔭🔬🚀🌎🥃🎾❤️ (@brentdanley) reported fromSaco, Maine
@bobbbyg @Ask_Spectrum It’s down. I got a huge red banner when I logged in to my account. The app was useless.
chris carleton (@chriscarleton) reported fromPortland, Maine
Yo @Ask_Spectrum, our internet is down at our biz in Portland, what's going on?
Anthony Jackson (@ajackson_34) reported fromPortland, Maine
@Ask_Spectrum Uh, Spectrum, my internet is down. There appears to be an “outage”. Are your teams working to “resolve this”?
Leanne Calder (@LeanneCalderLib) reported fromPortland, Maine
@Ask_Spectrum internet not working for over an hour have rebooted modem twice now called spectrum hold time is 45 minutes? Portland Maine issue or just me??
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
carol (@oesmom1) reported
@Ask_Spectrum I have no service. I’m using WiFi calling.
Paige (@Paigopolis) reported
@Ask_Spectrum am I in an outage? 11222
🖤crying fetish🖤 (@thedemonicsloth) reported
@Ask_Spectrum another outage in the Michigan area! this keeps happening and it's getting ridiculous!! any info about when it should be back on??
carol (@oesmom1) reported
@GetSpectrum I have no service in italy as I was assured I would. Just like Verizon. NOT. IM GETTING MO HELP FROM CALLS TO CUSTOMER SERVICE. I NEED MY PHONE TO WORK!! It’s very important for me to have a working cell phone
carol (@oesmom1) reported
@CharterNewsroom @Ask_Spectrum Spectrum mobile has hurt me big time.told phone would work here just like Verizon did. ITS NOT. PHONE CANT DO ANYTHING. I HAVE NO PHONE. HOURS ON PHONEVWITH SPECTRUM BY EIFI CALLING AND NO HELP.
Kareem Jackson (@kareem_jackson_) reported fromHuber Ridge, Ohio
Going on day 6 with no internet. @GetSpectrum. Was told my issue has been escalated and would be contacted directly. Going into day 2 with no call or message about how they are going to fix this issue.
B Gantt (@bgntheloc*ntry) reported
@DK3000SC @GetSpectrum We have Xfinity down here it’s good for the most part when we were downtown it was terrible about going out so I feel you!
carol (@oesmom1) reported
@Ask_Spectrum I need help !! I’m on phone now with your customer service. No one knows anything. Was on phone for forty minutes before. No help
KnightWriter (@DK3000SC) reported
@bgntheloc*ntry @GetSpectrum The problem now is no internet, so I can’t rven use my streaming apps.
francisthomas (@francisthomas) reported
@oesmom1 @GetSpectrum @Verizon sucks